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From Art Teacher to Salesforce Consultant: Who is this field for?


Anita Donkó had worked as an art teacher but switched to IT after much consideration. She completed our CRM Specialist course in the summer of 2022 and found a new job within 2 weeks. How did she find the course, what attracted her to Salesforce, and what parallels does she see between this platform and indoor climbing? Read the story of Anita’s career change.

What did you do before Green Fox and why did you decide to change?

I worked as an art teacher, but I didn't feel comfortable in the state education system. For a while, I hoped that changes might be achieved, but I couldn't really find partners, so I decided to leave. I wanted a profession that I could enjoy and that works out for me in the long term. For a long time, I didn't even think about the field of IT, but the regular ads of programming bootcamps on Facebook planted the idea in my head. I started to gather information from people I knew, I participated in a short course, and then, in the autumn of 2021 I finally decided that this would be my new profession. Yet, it was still a long way to go before I found the right direction for me within IT. 

In the end, you graduated from the CRM Specialist course at Green Fox. Why did you choose this course?

First, I started a super intensive Java programming course, but, after the first 2 weeks, I saw that it was more intensive than I could handle in that period of my life, so I gave it up. But I didn't give up the search for my path: I experimented with several programming languages in shorter online courses. I came across SQL, which is mostly used for data queries, and I liked it. So I asked Green Fox if I could learn any similar technologies from them. Although an SQL course was not available, they suggested their CRM Specialist course, which was just starting at that time, in the summer of 2022. Salesforce is an American, cloud-based customer relationship management (CRM) platform used by a growing number of large companies. It's a standalone ecosystem with its own interface. If you have a thorough understanding of this system, you can usually quickly find a place in the IT job market. So I was interested in this opportunity.

How did you find the course? 

From the very first moment, I felt that Salesforce was the right choice for me. Yet, the course was not easy, even if we did not specifically learn programming. (Editor: Our students can choose between two paths within Salesforce: Our CRM Specialist course focuses on deep knowledge and the use of the platform, while the Salesforce direction, which is available in our Junior Programmer course, focuses on development.) I had classes from 9 a.m. until 6 p.m. After that, I had to prepare for the next day, so practically, I could do nothing else during those weeks. In just 2 months, the course tried to give us practical knowledge that we could use immediately. This is quite a big commitment. The final success is mainly the merit of our mentors and the well-structured curriculum. 

How much time did you need to find a job and how did the job hunt go?

It took me 2 weeks to find a job. I started to work at United Consult Zrt. This company has over 300 employees and offers IT consulting and other IT services. I joined the Salesforce division of the company, which currently employs more than 30 people. It was at this company where I had my first interview in the new field. Though I was very nervous because I didn't know what to expect,  we ended up having a good conversation. I liked that they were not only looking at my technical skills but also checking how well my personality would fit into the team. Since then, I still have not been disappointed by the atmosphere: my colleagues are extremely friendly and helpful, for example, they regularly ask me how I am doing.

What is your job like, how shall we imagine it?

Salesforce is a low-code platform. It means that you do not write your code by hand, line by line; you use a graphical interface instead, where you can even use the drag & drop method for configuration. We need to understand what precisely the platform does and how it does it, for example, how elements having different functionalities can be integrated. Furthermore, Salesforce has its own programming languages, and developers use these languages to add custom enhancements to the platform. So using such systems also requires expertise, just of a slightly different nature than traditional programming. 

What do you like about Salesforce?

I would compare it to one of my favourite hobbies, indoor climbing. There is a system that has a framework, and there are different tricks and steps that you can use creatively to achieve the goal. Since there are several ways to solve a problem, I can enjoy a sense of freedom.

This is completely in contradiction to what I thought before. I had a misconception that you just sit in front of the computer, so configuration and other IT tasks must be boring. But this is not true! Your brain works hard, and you have to use your creativity. 

Do you need soft skills in your work?

As a Salesforce employee, you can basically build a career in three fields: admin, consultant and developer.  (Editor: Our CRM Specialist course prepares you for the first two fields, our Junior programmer course for the last one.) For me, the consultant position is the right choice because I like to work with people, and I'm trying to progress in this direction in the longer term. It is definitely useful to have good communication skills. At Green Fox, we were told that we should dare to ask questions, because it helps us to develop and our environment otherwise will not find out  what is difficult for us.

How well did the course meet your expectations in terms of salary and job opportunities?

It lived up to my expectations in both respects. I consider myself lucky to have found my place so quickly. As for the salary: my starting salary is considered good within the IT sector, and it is a big improvement compared to my previous salary as a teacher.

What type of people would you recommend Salesforce to? 

I would recommend this field to people who like to use their brains hard. It might be an advantage if you like solving riddles. Accuracy is also essential because you must pay close attention to details, however, it is also important to understand cause-and-effect relations. Furthermore, continuous self-improvement is required because the Salesforce platform is updated three times a year: certain features are discontinued, changed or new ones are added. Therefore, lifelong learning must be taken here literally.

Would you like special IT skills that remain valuable in the job market? If you are interested in business processes and have a good sense of logic, Salesforce Admin might be the career for you. Apply to our CRM Specialist course and learn new skills quickly.

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